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2 years ago ::
Jun 20, 2010 - 10:26PM
#1
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My Lumix is a 12.1 Megapixel Digital Camera, and the model number is DMC-FS15. Is was purchased in December, so it's about half a year old.
Today it randomly stopped working. I honestly can't think of any reason it stopped. The lens will go out, then when you try to take a picture, the screen gets blurry and it closes. It says "System error (zoom)" Or says to turn it off and then on again.
What do I do?
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2 years ago ::
Jun 21, 2010 - 10:44AM
#2
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Hey Sarah! Sorry to hear you are having tech. issues! I will try to look it up and figure it out for you!
Cameron Z. Gregory
facebook.com/CameronZebediahGregory
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2 years ago ::
Jun 21, 2010 - 2:02PM
#3
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That has happened to me before but not with a Lumix camera but with an olympus. What i did was take the batteries out for a bit and left it alone for a while like a few hours then try it, it worked for me. Also maybe your camera has a reset button. well before you reset it or anything maybe cameron can find expert help for you, also try calling customer service for the product im sure they can help as well.
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2 years ago ::
Jun 21, 2010 - 2:05PM
#4
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Im really sorry to hear that your having problems with your lumix. This may be something that the answerman may be able to help with as well. So i would suggest e-mailing him http://www.livinginhd.com/go/lihd/asktheanswerman Hope this helps!
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2 years ago ::
Jun 21, 2010 - 2:05PM
#5
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Yeah, I found online most people said that for something like that to take the batteries out then retry it as Ana said. I also emailed a Panasonic person, so once I get a response I will let you know! :D
Cameron Z. Gregory
facebook.com/CameronZebediahGregory
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2 years ago ::
Jun 21, 2010 - 3:44PM
#6
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I'm going to try the battery thing, and I'll let you know if it works or not~ If it doesn't then I'll email the answerman or try whatever the panasonic person replies to Cameron. Thanks for the help, everyone!(:
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2 years ago ::
Jun 22, 2010 - 2:11AM
#7
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I left the batteries out of the camera pretty much all day, and it's still not working. :S
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2 years ago ::
Jun 22, 2010 - 2:14AM
#8
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Aw no good :( I have not heard back yet, but hopefully tomorrow. Weird you cant find much about it online...
Cameron Z. Gregory
facebook.com/CameronZebediahGregory
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2 years ago ::
Jun 22, 2010 - 9:54AM
#9
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I think you may need to contact the Panasonic Support people here the phone number is 1-800-211-PANA Tim
http://evanflys.com
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2 years ago ::
Jun 22, 2010 - 10:13AM
#10
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Sarah, please see below the response from the Panasonic Call Center.
System Error Zoom message can be caused by:
camera being placed in an enclosed space i.e. pocket, purse, etc. while left powered on in Record mode and the zoom has been accidentally engaged.
impact, if the camera was accidentally dropped.
The customer can try to remove the battery for a minute then put it back in to test the camera again.
If the issue persists, this would be a service issue.
DMC-FS15 has a 1 yr manufacturer's warranty.
Here is a link to our online repair request form that will provide instructions on how to ship in her product for exchange under the warranty:
http://www2.panasonic.com/webapp/wcs/stores/servlet/RequestCenter?storeId=15001&catalogId=11017
This Panasonic camera will be exchanged at our McAllen Exchange Center for the same, similar, or comparable model in a factory remanufactured condition.
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